How to Return from FinlandUpdated 4 months ago

Returns from Finland 

Free Returns: 

You can return products for free via Posti or Matkahuolto. If you choose to use another shipping method, we cannot refund you for the shipping costs. 

Return Process: 

Please note that customer returns may take a little longer to reach their destination, typically 5 to 14 days. 

Returns via Posti: 

1. Write on the parcel: 
   • 636673 
   • Pomarfin 
2. Ensure the old postage label is hidden. 
3. Take the parcel to any Posti service point. 
   • Take the parcel to a Posti service point. 
   • Posti Locker: If you received your parcel via a Posti locker, you can return it to a locker using the same code. 
4. Remember to retain the shipping receipt from Posti until you have received the refund.

 Returns via Matkahuolto: 

1. Write on the parcel: 
   • 9538401 
   • Pomarfin 
2. Ensure the old postage label is hidden. 
3. Take the parcel to any Matkahuolto service point. 
   • Please note that returns cannot be made via a Matkahuolto locker. 
4. Remember to retain the shipping receipt from Matkahuolto until you have received the refund.