Delivery Information

Pomar Delivery Information - Find details on delivery locations, costs, estimates, free delivery areas, exchanges, order cancellations, and how to change an order.

Returns Information

How to make a return? Return instructions and locations from which we offer free returns.

Size charts and Foot Measuring

How to find the right Pomar size, size charts and how to measure your feet.

Pomar Shoe Care Advice

Essential shoe care advice for prolonging the life of your shoes. Pomar shoe care advice covers everything from cleaning and maintenance to storage and protection.

Customer Service

Pomar Customer Service, here you'll find our address, locate a stockist, and basic details on delivery and returns.

Change or Cancel an Order

Can you cancel or edit an order? can you edit your address? If your order has already been packed, processed, or shipped, it is not possible to update or cancel the order or change your address.

Complaints, Issues, and Reporting Faulty Products

Report faults or defects to [email protected] with 'defect' in the subject line, including your order number, issue description, and clear images of the defect, shoe, and batch number.

Payment Disputes