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Change or Cancel an Order

Can you cancel or edit an order? can you edit your address? If your order has already been packed, processed, or shipped, it is not possible to update or cancel the order or change your address.

Order Cancellation Policy

If your order has already been packed, processed, or shipped, it is not possible to update or cancel the order. We can attempt to change or cancel your order if it has not yet been packed, processed, or shipped. We can only change the size requested.

Change or Edit Your Address

Please inform us immediately if you need to change or edit your address. If your order has already been packed, processed, or shipped, we cannot update the shipping address. Pomar reserves the right to cancel an order if we are informed it has an inc

Fees for Not-Collected Parcels or Incorrect Delivery Information

We reserve the right to deduct any relevant shipping and handling costs from the refunded amount for items returned back to us due to incorrect delivery information or not in accordance with our Delivery or Returns Policy. A parcel that is not collec