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Delivery Information

Pomar Delivery Information - Find details on delivery locations, costs, estimates, free delivery areas, exchanges, order cancellations, and how to change an order.

Free Standard Delivery & Return Locations

Areas Covered by Free Standard Delivery & Returns for orders over €69.00:. NOTE: We only offer free returns from the from the same country where the order was delivered If an order is shipped to e.g. Sweden, the return must be made from Sweden to qua

Delivery Methods and Costs by Location

Delivery to Germany and Austria. Please download and use the DHL app. In Germany and Austria, our local delivery partner is DHL. Prior to the package being delivered, you will receive an email or notification in the DHL app. If you need to change the

Estimated Delivery Times

Please note that these are estimated delivery times, and actual delivery times may vary. Notification: Delivery Delays in Canada Due to Labour Disruptions. Please note that standard delivery to Canada typically takes 12-14 working days. However, due

Delivery Terms

a). You have 30 days to return an unused product, starting from when you receive your order. b). If the product is not yet in stock or sold out, please click the 'Notify me when available' button and we will send an email if / when your size is avail

Order Cancellation Policy

If your order has already been packed, processed, or shipped, it is not possible to update or cancel the order. We can attempt to change or cancel your order if it has not yet been packed, processed, or shipped. We can only change the size requested.

Change or Edit Your Address

It is not possible to edit or change a shipping address. Please email us immediately with the subject line: Cancel My Order and include your order number so we can trace it. If your order has already been packed, processed, or shipped, it is not poss

Fees for Not-Collected Parcels or Incorrect Delivery Information

We reserve the right to deduct any relevant shipping and handling costs from the refunded amount for items returned back to us due to incorrect delivery information or not in accordance with our Delivery or Returns Policy. A parcel that is not collec

Return Policy and Exchanges

30-Day Returns Period. You have 30 days from the date of receiving your order to return any unused products. To be eligible for a refund or exchange, the product must be unused, undamaged, and in sellable condition. Please ensure that no tags are rem

Norwegian VAT and Customs on Orders Under 3000 NOK

As of November 1st 2024, all products under 3000 NOK now include Norwegian VAT in the price. Pomar handles the payment of VAT directly to the Norwegian Tax Authority on your behalf. This change ensures that purchases of products under 3000 NOK should